In the 21st century, universities have become totally dependent upon IT to fulfill their administrative, research and teaching responsibilities. IT is visible everywhere - from students in open access areas using wireless to surf the internet to nearly every faculty and staff employee having a workstation at his or her desk. IT has a not so obvious presence in other areas such as many kilometers of hidden network cables to secure server rooms. In fact, IT has now become so pervasive that it is often regarded as a utility service.
In 2009, our office undertook an initiative to determine how much the University spends, on an annual basis, on IT. In particular, the goal was to answer the following question: What percentage of the University's operating budget is spent on IT?
Every year our office analyses the University's financial statements to determine what this percentage is.